Remote · Australia · Available now

AI Automation &
Systems Engineer

Four years turning manual business processes into automated systems. Enterprise BPM on Appian first, now co-founder of a PandaDoc Premier Partner agency, scoping and shipping AI proposal, CRM and inbound systems for clients end to end.

hello@jackreimann.com
Jack Reimann
The short version

I automate my own work first. If I do something twice, it becomes a system. Claude is in almost everything I ship, and a person signs off on anything that leaves the building.

Experience

2022 – now
2025 – now Pure Proposals · Co-founder & Delivery Lead PandaDoc PartnerAI systems +

Co-founded a productised automation agency. I own delivery: scoping, building and shipping client systems, plus the internal ops that run the business.

Client work

Salesforce and HubSpot integrations across dozens of builds. Multi currency CPQ catalogs. Conditional proposal templates a sales team can run without breaking. Build vs buy evaluations with real cost numbers.

AI systems

Proposal generation with human sign off before send. Inbound lead classification and routing into the CRM. A content pipeline that shipped 120 posts in 60 days for about $11 of API spend.

Internal ops

Call recording to transcript to structured brief to a ClickUp task, populated automatically with tier, pricing and CRM IDs.

Tools

PandaDoc, HubSpot, Salesforce, Claude API, n8n, Supabase, Relay.

Apr 2023 – Jul 2026 Roboyo · Senior Application Engineer, Appian AppianEnterprise BPM +

Enterprise process automation for government, insurance and policing clients, Sprint 0 through production.

  • National Injury Insurance Scheme QLD (1.5 years, to Jul 2026): AI document extraction and generation, bi directional payment flows, UI rework on a codebase with five years of history.
  • Australian Unity (6 months): involved before Sprint 0, led a six week Daily Tasks build, built the case management framework the programme still runs on.
  • NZ Police (3 months): joined mid flight, oversaw junior developers, reviewed code for deployment.
  • Appian Senior Developer certified.
Sep 2022 – Apr 2023 Procensol · Associate Consultant, Appian AppianConsulting +

First consulting role, client facing from day one.

  • Statewide Investigations QLD: Sprint 0 to successful completion on a government implementation.
  • Awarded Associate Consultant of the Year.

Selected work

Client engagements
Fleet & leasing

Salesforce + PandaDoc implementation

Multi object Salesforce build with generated onboarding forms and field write back. Found and fixed the silent picklist failures and the SSO loop nobody could pin down.

Built & shipped
Architecture & development

Modular proposal system

One template the whole sales team can run without breaking it. Toggleable services, scenario driven content, locked pricing.

Built & shipped
Fire & mechanical engineering

AI operations assistant

Scoped a chat invoked assistant: proposal drafts pulled together from Microsoft Graph, Monday.com and PandaDoc. Drew a hard line around what was safe to automate.

Scoped & architected
Marine logistics

Chatbot production readiness review

A prototype that looked nearly finished mostly wasn't. Ran the build vs buy numbers and recommended a hosted platform instead, saving weeks of build time.

Assessed & advised

Stack

Hands-on

Automation & orchestration

n8nMake.comZapier RelayWebhooksREST APIs Twilio / SMS

AI & LLM systems

Anthropic Claude APIPrompt engineering Structured outputTool use / MCP Human-in-the-loop designPrompt hardening Token cost modellingClaude Code

CRM & RevOps

HubSpotSalesforce PipedriveAttio Supabase / SQLStripe

Documents & CPQ

PandaDocCPQ Lookup tablesSmart content Approval workflowsDocument generation

Enterprise & low-code

AppianSAIL Process modellingExpression rules MendixBPMAgile / Scrum

Web & dev

Next.jsTailwindshadcn/ui SanityVercelPython PlaywrightHTML / CSS / JSGit

Ops & integration

ClickUpNotionSlack Microsoft Graph APIMonday.com JotformSharePoint

Credentials

Certified
2024Mendix Rapid Developer
2023Appian Senior Developer
·PandaDoc Premier Partner · agency accreditation